Last Updated: September 22, 2025
1. Introduction
Welcome to Shopluxecartel (“we,” “us,” “our”). We are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy outlines how we collect, use, process, and disclose your information when you access or use our website and services, communicate with us, or purchase our products.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several different types of information for various purposes to provide and improve our service to you.
a. Personal Information You Provide to Us:
- Contact and Identity Information: When you make a purchase, create an account, or contact us, we collect information such as your name, email address, shipping address, billing address, and phone number.
- Payment Information: We use third-party payment processors (e.g., PayPal, Stripe) to handle transactions. We do not store your full credit card or debit card information on our servers. The payment processor collects this information directly.
- Communications: If you contact us directly, we may receive additional information about you such as the contents of your message and/or attachments you may send us, and any other information you may choose to provide.
b. Information We Collect Automatically:
- Log and Usage Data: We automatically collect information when you access and use our website. This information includes your IP address, browser type, operating system, referral URLs, device information, pages viewed, and the dates/times of your visits.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide and Maintain our Service: To process your transactions, manage your orders, and deliver your products.
- Improve and Personalize our Service: To understand how our users interact with our website and to enhance the user experience.
- Communicate with You: To send you updates, security alerts, and support messages. We may also send you marketing communications about new products, promotions, and offers. You can opt-out of receiving these communications at any time.
- Customer Support: To respond to your comments, questions, and requests.
- For Security and Fraud Prevention: To detect and prevent fraudulent transactions and other illegal activities and to protect the rights and property of Shopluxecartel and our customers.
- To Comply with Legal Obligations: To comply with applicable laws, legal processes, and regulations.
4. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Third-Party Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analytics, and marketing services. These providers are obligated to protect your information and are restricted from using it for any other purpose.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred as a business asset.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Data Security
The security of your data is important to us. We use a variety of security measures, including SSL (Secure Socket Layer) encryption, to protect your personal information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights and Choices
You have certain rights regarding the personal information we hold about you.
- Access and Correction: You may access and update your account information at any time by logging into your account.
- Opt-Out of Marketing: You can unsubscribe from our promotional emails at any time by following the “unsubscribe” link at the bottom of the email.
- Data Deletion: You can request the deletion of your personal information, subject to certain legal obligations we may have to retain some data.
To exercise any of these rights, please contact us at [email protected].
7. International Data Transfers
Our website is accessible globally. Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
8. Children’s Privacy
Our Service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you become aware that a child has provided us with Personal Information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]