At Shopluxecartel, we are committed to providing a seamless and enjoyable shopping experience, from the moment you place your order to its arrival at your doorstep. We are pleased to offer worldwide shipping, ensuring that you can enjoy our curated collection no matter where you are. Just buy and enjoy our great service; we ship directly to your door.
Order Processing
- All orders are processed within 2 business days after your payment is confirmed.
- Please note that processing times may be affected by the time difference in global countries.
- Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s) and a link to monitor your parcel.
Shipping & Delivery
We are dedicated to getting your order to you as quickly and efficiently as possible.
- Estimated Delivery Time: The delivery time for most orders is approximately 7 to 10 working days.
- Shipping Methods: We primarily use EMS (Express Mail Service) and DHL for our deliveries to ensure a reliable and swift service.
Shipping Costs
We strive to keep shipping costs low to provide you with the best possible value.
- Free Shipping: We offer free shipping via EMS on orders to most countries.
- Complimentary DHL Shipping: For orders over $300, we are pleased to offer free shipping with DHL.
- Standard DHL Fees: For orders under $300 shipped via DHL, the shipping fee is calculated based on the weight of your items and the destination. We ensure our shipping fees are highly competitive to save you money.
Custom Shipping Requests
Should you wish to use an alternative courier such as UPS, FEDEX, or another Express Delivery service, please contact us directly. Our customer service team will be happy to provide you with a quote for any additional charges that may apply.
Important Considerations
- Tracking: A tracking number and a link to the tracking website will be provided via email after your parcel has been dispatched.
- International Shipments: Please be aware that international orders may be subject to import duties, taxes, and customs processing fees, which are the responsibility of the customer. We recommend you check with your local customs office for more information.
- Address Accuracy: To ensure timely delivery, please make sure that the shipping address provided is accurate and complete.
For any further questions or assistance with your order, please do not hesitate to contact our customer service team.